Legal & Privacy

What you can expect from us:

· We care for our customers because you are our business.
· Customer satisfaction is paramount, excellent service is our aim.
· Best choices, helping you to choose the right stove or cooker for the right reasons.
· A visit to our showroom is a positive, informative and enjoyable experience.

Rangemoors codes of practice ensure the above promises are met, and if for any reason you, our customers, have a complaint we will follow our complaints procedure in order to resolve it as soon as possible.

Legal

Terms and conditions.

These terms and conditions apply use of this website, and by accessing this website you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Changes

We may amend all or part of this website with or without notice and you confirm that we shall not be liable to you or any third party for any amendment, and we may vary the terms and conditions from time to time, and your continued use of the website following such amendment(s) shall be deemed to be your acceptance of such change. It is your responsibility to regularly determine whether the conditions have been amended. If you do not agree to any amendment to the conditions then you must immediately stop using the website.

Third party links

We provide links to other websites or third-party resources for you to access at your sole discretion. You acknowledge and agree that, if you choose to enter any linked website or third-party resource we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (without limitation) their content, privacy practices, or use.

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our suppliers. You are permitted to use this material only as expressly authorised by us or (as relevant) by our suppliers. You acknowledge and agree that the material and content contained within the website is made available for your personal and individual non-commercial use only. Any other use of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Compliance with laws

The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website. The terms and conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Contact

The registered address of the company is Rangemoors Ltd, Senate Court, Southernhay Gardens, Exeter, EX1 1NT. Company registered number 01347416.

Privacy

Your personal information is confidential to us.

We may record information about your visit that will help us improve the quality of the website for future users.

We do not sell, trade or rent any information about individual users.

Cookies

To make sure our website functions correctly we use cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How to delete cookies

Please be aware that deleting cookies will impact on the functionality of our website

Our site will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Or you can visit www.aboutcookies.org which contains information on how to remove cookies from all the major browsers.

Cookies used within our website

This is a list of the cookies set by our website, and what each is used for.

Session hash – Used to authenticate users on the website

Google Analytics – Used to understand how users navigate through our website, the service is provided by Google Inc. We then use the information gathered to compile reports to improve the functionality and user experience of our website. All information collected is anonymous.

 

Terms of Trade…